About Us​

Simplifying complexity by developing and implementing business strategies through digital transformation.

Who we are

THinK Best Practice is a global technology company, located in Australia, Canada, Mexico, United Kingdom and United States. We specialise in providing full end-to-end application and technology services to simplify the complexity of your digital transformation. We work with customers of all sizes in a variety of industries locally, regionally, and globally.

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Our Vision

To be the number one Tier 2 global technology services partner, guiding clients through their digital transformation journey by understanding people, processes, culture, and technology with full transparency and integrity.

Our Mission

THinK Best Practice draws from the intellectual capital and management expertise of the THinK Best Practice international resource base to provide project and team-based solutions. In consultation with our strategic partners, THinK Best Practice seeks to deliver your requirements first time, every time.

To provide professional management and technology services that achieve transformational best practice business services for our clients by utilising the key elements of empowering People, simplifying Processes, enhancing Culture, and enabling the true value of Technology.

Our approach provides a cost-effective information technology and application consultancy to businesses both nationally and internationally. The THinK Best Practice approach ensures increased savings and productivity, and improved efficiencies resulting in a better bottom line for our customers. Focused on achieving better business outcomes we ensure you are protected with a safe pair of hands.

Our Values

Diverse and Inclusive Culture: At THinK we value the total person and all they bring to the workplace. We have a welcoming and supportive environment where team members feel they belong and can be their authentic self.

Lead with Integrity and Accountability: We strive to meet our commitments; we own our opportunities to improve, and we believe that transparency in our interactions with our team members and our clients is the key to our mutual success. 

Collaborative Approach: We leverage the diverse skillsets and expertise of our global teams to elevate our delivery. The team takes pride in achieving goals together with our clients.

Customer Service Focused: We gauge our success by the success of our clients. We provide “a safe pair of hands” to guide, support and deliver for our customers and for each other.

THinK Innovation: We proactively strive to create better client and team member experiences through cutting edge products, tools, and services. We unceasingly evaluate what and how we do things, where the market is (and where it is going) and ask, “what if…”.

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Leadership

As a global Executive, Lee has over 30 years of software implementation, cyber security, digital transformation, and organisational change management leadership experience. Lee is highly motivated with a strong focus on relationship and team building which he leverages in technology and business consulting. Lee has worked extensively in many industries including, but not limited to: telecommunications, transport, retail, oil and gas, utilities, government, mining, and manufacturing. He was the Vice-President for SAP and a Senior Executive for IBM. Lee has been instrumental in assuring success for many clients around the globe and has sat on numerous boards and advisory committees.

Lee Traill

Global CEO & Chairman